How passes work
Bathroom passes (Tap Out). For the most common trip — the bathroom — a student just taps out with their ID on the classroom reader. A timer starts over their photo so you can see exactly how long they have been out. MOOV defaults to a bathroom pass to the closest bathroom, since that is the usual reason for leaving.
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A student who has tapped out shows a running timer; the number badge on each photo is that student’s pass count for the day.
Passes to other locations. Going somewhere else (nurse, main office, guidance)? Click the student’s photo, select Create Pass, choose the destination, and set the duration.
Pick where the student is headed.
Set origin, destination, duration, and round-trip vs. one-way, then Create.
You can also pre-schedule passes on a daily, weekly, or monthly basis — handy for students with a standing appointment. Students can also request a pass on student.joinmoov.com, and any staff member can create a pass for a student.
Schedule a recurring pass (Once, Daily, Weekdays, or Weekly).
Ending a pass. When the student comes back, they tap in on the reader, and the pass ends — that returning tap stops the timer and completes the pass. Alternatively, a staff member can click the student’s photo and select End Pass.
End a pass manually from the student’s menu.
The Halls Tab
On hall duty, click the Halls tab to see everyone currently out, where they started, where they are headed, and how long they have been gone. Toggle between Active (out right now) and All, or search by name, ID, or room.
The Halls tab shows who’s out, their destination, and how long they’ve been gone.
Troubleshooting
“A pass restarted instead of ending”
If a student taps and it looks like a new pass began rather than the old one closing, here is what is going on: a tap on the reader either ends an active pass (if they are out and returning) or starts a new one (if they are in class and leaving). Rapid or double taps, or tapping the wrong reader, can lead to a pass that looks like it restarted.
What to do:
Have students tap once and wait for the confirmation before walking away.
If a pass is showing as active when the student is actually back, open the student (or the Halls tab) and end the pass manually.
“Passes to a location are showing up red”
When a student has a pass to a location (library, office, etc.) and their tap there shows red, it means the tap was not authorized for that room. Common causes:
The pass destination and the room the student tapped in do not match.
The pass had already ended (or had not started) when they tapped.
What to do: Confirm the pass destination matches where the student is tapping, check the Halls tab to see the pass’s actual status, and hard refresh. If legitimate passes keep showing red at a specific location, send MOOV Support the room and an example student/time — it is usually a quick room-configuration fix.
Flagging pass misuse
Teachers often want to note when a student is not using a pass correctly — for example, leaving without tapping out, or taking too long — so other teachers are aware. Today, the most reliable way to surface misuse is the data MOOV already captures:
The pass timer shows how long a student is out, and a per-photo number shows their pass count for the day.
The Halls tab shows who is currently in the hallway.
The customizable Frequent Fliers widget on the Admin Dashboard (shown here as Bathroom Visits) ranks students who spend the most time out of class.
Teacher-specific reports are accessible via the bar-chart icon, just to the left of the settings wheel on the teacher attendance screen, and the Hall Report logs every pass with its expected vs. actual time.
Reports live under the bar-chart icon, just left of the settings gear.
The Frequent Fliers widget (shown here as Bathroom Visits) surfaces students who are out the most.
A student’s card shows their pass activity at a glance.
The Hall Report lists every pass with origin, destination, teacher, and expected vs. actual time.
MOOV Hack: For a student who tends to wander, ask an admin about Buddy Block (“Block Meetups With” in a student’s Admin Settings). It automatically prevents flagged students from being in the halls at the same time with no monitoring required.
Buddy Block: block two students from being in the halls together.
Quick reference
What you want to do | How |
Bathroom pass | Student taps out with their ID; timer starts |
Pass elsewhere | Click photo → Create Pass → destination + duration (or pre-schedule) |
End a pass | Student taps back in (or end it manually) |
See who is out | Click the Halls tab |
Pass “restarted” | Tap once and wait; end stale passes manually |
Frequently asked questions
How does a student start a hall pass? For the bathroom, they tap out with their ID on the classroom reader and a timer starts. For any other location, the teacher clicks the student’s photo, selects Create Pass, and chooses a destination and duration. The student can also request a pass on student.joinmoov.com, or any other staff member can create or schedule one.
How does a pass end? The student taps back in on the reader, which stops the timer and closes the pass. You can also end a pass manually by clicking on a student.
Why did a student’s pass restart when they came back? A tap either ends an active pass or starts a new one. Double taps or tapping the wrong reader can look like a restart. Have students tap once and wait, or end any incorrectly active pass manually.
A student’s pass is showing red at a location — what does that mean? The tap was not authorized for that room, usually because the destination does not match where they tapped, or the pass had already ended. Check the destination and the pass’s status on the Halls tab; if legitimate passes keep showing red at one spot, contact MOOV Support with the room and an example.
How can I keep an eye on students who overuse passes? Use the pass timer and the Halls tab in the moment, the per-photo daily pass count, teacher reports, and the Frequent Fliers widget on the Dashboard. For repeat wanderers, ask an admin about Buddy Block.