What Is a MOOV Handheld?
The MOOV handheld is a mobile ID reader that enables staff to quickly verify students' identities and authorization in real time.
Each tap instantly records real-time attendance and movement data, helping schools track student movement accurately and efficiently throughout the day.
How to Use a Handheld
From the home screen, you can:
Monitor the school remotely
Scan student IDs
Assign temporary IDs
View and write hall passes
Search for any student using the student search bar
If a Student Forgot Their ID
Tap Manual Add
Enter the student’s name or ID number
Follow the on-screen prompts
Where Can I Use a Handheld?
MOOV handhelds are typically used by security guards and administrators to spot-check students and confirm their scheduled class, but they can be used anywhere, including:
Building Entry
Cafeteria
Auditorium
Gym
Bathrooms
Events
Hallways
Special Programs
Handheld Features
Monitor the school remotely
Scan IDs and verify student authorization
Assign temporary IDs
View and write hall passes
Student search to find any student instantly
Period timer showing time remaining in class
Pocket-sized design — as easy as using Apple Pay
Emergency student lookup with last known location
Write hall passes directly from the device
What MOOV Handhelds Can Do
Real-time attendance tracking
Student entry and exit tracking (including off-campus permissions)
Temporary ID assignment
Event attendance tracking
Staff entry and exit tracking
Tap a student’s photo to view:
Tap history (where they’ve been today)
Schedule (where they should be)
Handheld Setup & Troubleshooting
Important Reminders
Plug in your handheld every night (charges like a phone)
If the handheld will not power on, the battery may be fully depleted
A WiFi connection is required for the first-time setup
WiFi / Connection Issues
If student photos are not loading, the handheld may not be connected to WiFi.
How to Reconnect to WiFi
Swipe up about 1 inch from the bottom-left corner of the screen.
Contact MOOV Support for the 4-digit unlock code.
Once unlocked, open device settings and reconnect to WiFi.
Make sure to reconnect to our device management by tapping the blue-and-yellow dart icon on the home screen to relaunch the MDM and return to handheld mode.
Date & Time Issues (Period Timer Incorrect)
If the class period timer appears incorrect:
Exit our device management (using the steps above)
Open Device Settings
Go to General Management → Date & Time
Turn on "Set time zone based on location."
Make sure to reconnect to our device management by tapping the blue-and-yellow dart icon on the home screen to relaunch the MDM and return to handheld mode.
Resetting the Device
Press and hold the side power button + volume button
Select "Restart"
When the device powers back on, it will be ready for use
How to Assign a Permanent or Temporary ID
For more information on temporary IDs, click here.
Tap "Reader Mode"
Tap a student ID on the back of the handheld
Fill in the student's name or ID number
Select the student, and choose "temporary" or "permanent."